Contact Us

Got a question about a review, spotted something that needs updating, or want to flag an issue with a bonus offer we've covered? This page explains how to reach Crypto Casinos, what we can help with, and what falls outside what an independent review site can do for you.

What we can help with

Crypto Casinos is a research and comparison resource. We compare crypto casinos serving US players on the things that matter most — supported coins, bonus terms, payout speed, licensing and verification requirements — and we keep pages updated as offers and terms change. Reach out if you want to:

• Report outdated information on a review, bonus offer or comparison table
• Suggest a crypto casino or feature we should look into for a future update
• Ask a general question about how we score and rank operators
• Flag a broken link, factual error, or a discrepancy between what we've published and what a site currently offers
• Give feedback on the site itself — what's useful, what's missing, what's confusing

What we can't help with

It's worth being clear about the limits here, because a comparison site isn't the same as the casino itself. We don't hold your funds, run your account, or have access to any individual player's deposit, withdrawal or wagering history. If something has gone wrong on a specific casino site, that operator's own support team is the only party who can actually look into your account and resolve it.

Specifically, we're not able to:

• Process, expedite or investigate a withdrawal on your behalf
• Access or recover a player account, password, or lost funds
• Resolve a dispute between you and a casino over a bonus, wagering requirement or blocked win
• Provide tax or legal advice — for questions about gambling winnings or crypto gains, a qualified tax professional is the right person to ask
• Confirm whether a specific casino is currently accessible or lawful to use in your particular state — state gambling laws vary, and you should check your own state's current rules before playing anywhere

Before you get in touch, a quick reminder on where things stand

Every operator we cover is licensed offshore — typically in jurisdictions like Curaçao or Anjouan — rather than by a US regulator. There is no federal legalization of online casino gambling in the US, and only a small number of states run regulated, state-licensed online casinos, none of which operate on crypto. That means the sites reviewed here sit in a legal grey area for US players, and availability can differ by state. If you're unsure where you stand, check your own state's current gambling laws before signing up anywhere. We cover this in more depth on our non-Gamstop and offshore casino guides and in our terms and conditions.

How to reach us

The most useful messages are specific ones — the name of the casino, the page you were on, and what looked wrong or unclear. That lets us check it against our own notes and correct anything that's genuinely out of date. General feedback and suggestions are welcome too, though we can't guarantee a response to every message or promise a timeline on when a particular casino will be reviewed or re-checked.

If your question is about who we are and how we approach reviews, our About Us page covers our editorial process and how commercial relationships are kept separate from ratings.

If you're concerned about your own gambling

If contacting us was prompted by a wider worry about how much time or money you're spending gambling, please don't wait on a reply from us to act on that. The National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available if you or someone you know needs support. Our Responsible Gambling page has further tools and information, including a reminder that offshore crypto casinos generally don't offer the same self-exclusion and player-protection tools as state-regulated operators, so it's worth setting your own limits before you deposit.

All the sites we review require players to be at least 18, and some set a 21+ minimum — always check the specific age requirement stated by the casino before creating an account. Crypto values can also move sharply while you're playing, so any balance held in BTC, ETH or another non-stablecoin asset carries price risk on top of the usual risk of losing your stake.